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Oatlands Volunteer Handbook

What can you expect from Oatlands as a Volunteer?

  • Professional and safe work environment.
  • Adequate information and training to carry out the job.
  • Trust and respect from staff and co-workers.
  • Ongoing support and supervision.
  • Recognition for contribution of time and expertise.

What does Oatlands expect from you as a Volunteer?

  • Complete the initial application process.
  • Participate in orientation and training and ask questions.
  • Accept work assignments that are best suited to you.
  • Be on time and dependable.
  • Record hours worked.
  • Provide good customer service with a smile, courtesy and positive attitude.

Volunteer Position Descriptions

Tea Volunteer- Pour tea and serve patrons.  Volunteering for teas includes filling tea pots, serving food, describing tea and food for patrons, removing dishes and serving pieces after guests are finished eating.  This position could also include the set up procedure which would be setting the tables and helping to set up tea trays.

Gift Shop Volunteer- Greet and wait on guests.  Volunteering in the Gift Shop includes greeting people and answering their questions, selling tour tickets and waiting on customers.  Gift Shop volunteers would also assist in restocking and keeping the shop clean and orderly.

Office Volunteer- Assist with general filing and mailings.  Oatlands needs occasional help with clerical duties which in addition to filing and mailing might include answering the phone and greeting visitors.

Garden Volunteers- Volunteering in the garden includes general garden chores.  Work in the garden is assigned according to the interest and ability of individuals.  In addition to actual gardening; volunteers are needed to conduct garden tours and special events and sales.

Off-site Activity Volunteer- The volunteer in this position would be responsible for manning booths at various off-site events such as fairs and festivals.  Occasionally Oatlands will have an information booth on the property during special events and that booth would be handled the same as an off-site booth.  The person in this position might also be involved in designing and setting up the display.

Technical Volunteer- Help keep Facebook, Twitter and Blog updated.  This job could be done at home.

Volunteer Photographer- Help keep a photo journal of activities and events.  This position would require someone with photo skills who could attend various events and programs.  Taking special photos of the grounds seasonally would be another responsibility of this position.

Grounds Volunteer- Help with seasonal grounds work.  This position would include light grounds maintenance such as picking up sticks, edging, raking leaves, etc.

Special Event Volunteer- Help with activities/events -- selling tickets, directing visitors, parking assistance, supporting staff, etc. 

Music Volunteer- Sing, play musical instrument at teas, special events and programs.

Group Volunteers- Work on a one time project.  A school group, Scout Troop, service club or church group could come in and do a one-time project such as painting, clean-up, planting, traffic control at large events, etc.

Summer Camps- Volunteers are needed to help with or lead a group of children with activities in general and help with camp activities.

Marketing- Enter events in community calendars and entering information into Excel.  This job could be done at home.